Iconic on Alvarado Apartments

My daughter is a student at SDSU and just finished her first year there. When first looking for an apartment we were worried we would not find a place but we were so fortunate to tour Iconic. Staff were friendly and professional answering all of our questions. After her first year there, we can share that my daughter really enjoyed her time there and we have renewed our lease for another year. When issues arouse, Brandon and Mignon were very responsive and helped my daughter address them. Ms. Gianna in the front desk has been very sweet and professional as well. Even when waiting on the managers I could hear her attending tenants over the phone with such cordial and profesional manner. Going back to the apartment complex, the study rooms were so helpful for my daughter during finals! Pool area was always clean and overall my daughter had a positive experience living there. We are looking forward for an even better experience this year.

Roach infested apartments, smelly hallways, pricing is unfair for service and quality of the apartment. Washer broke a couple weeks after moving in, took maintenance another month to bring a new one. The walls are thin and you can hear everything that’s going on inside the apartment as well as the loud construction next dooR. Overall only real advantage is location and distance to the trolley. Do not live here if you do not have to.

I want everyone to know that the management is money hungry more than I’ve ever seen from a landlord. They charged $300 for me and my roommate to clean an already spotless apartment. They take advantage of students moving out swiftly and with no access to legal representation. I’m waiting to hear that someone with resources sues for unwarranted fees and then watch as the chain of students join in to get what they’re owed from this housing scam.

Property staff and management are unprofessional, unresponsive, and careless. They make no effort to create a postive experience for residents and are ruthless with their management approach. The units are nice enough but I would reccomend living elsewhere due to the staff’s character and unwillingness to address legitimate issues. When issues arise, you will not be helped, only ignored. They also subject residents to unnecessary and numerous inspections that I haven’t experienced at other properties.

This is the third year of my daughter leasing 1 bedroom in a 4 bedroom. This year the parking fees doubled for a tandem, and there is no utility allowance built into the lease price. Hopefully when she moves out at the end of the year we don't experience the move out fees that everyone else is complaining about. Apartments take maintenance and cleaning when turning over, and landlords shouldn't charge after a three year lease, it should be part of doing business.